TDOT Human Resources Employee Engagement Manager in Nashville , TN for Tennessee Department of Transportation (2024)

Human Resources Employee Engagement Manager

Human Resources Division – Employee Engagement Section

Nashville, TN

$100,896 - $120,000 annually

Job Overview

The Employee Engagement Manager will lead, mentor, and train the Employee Engagement section through empowerment, communication, and delegated authority. This position will develop work plans that align with the Human Resources Division’s strategic vision while effectively delegating, when applicable, and ensuring the availability of sufficient resources for their employees to be successful. This position reports to Headquarters (HQ) Human Resources and the Assistant Chief of Administration and HR Director.

This position will assist in developing policies, training, procedures, manuals, and governance required to implement statewide programs and will develop, manage, and facilitate methodologies, tools, resources, and guidelines for Statewide Human Resources Support, Employee Engagement, Outreach, Innovation and Organizational Change Management, Civility and Culture, and Employee Relations end sentence with Sections, Units or Teams.

The Employee Engagement Manager will supervise technical staff and develop performance plans, schedules, and budgets, ensuring each team member's expected outcomes, performance, and accountability. They will research and implement national best practices that drive innovation and improve performance and efficiency within each unit of the Employee Engagement section.

Essential Job Responsibilities

Manage resources, staff utilization, and the program to provide Employee Engagement services to TDOT including but not limited to Statewide Human Resources Support, Employee Engagement, Outreach, Innovation and Organizational Change Management, Civility and Culture, and Employee Relations.

Establish and ensure that there is a direct relationship between quality and work outcomes by developing and implementing standards for the Employee Engagement Section Team and coordinate with the Quality Team Lead in assisting with quality control tasks per the TDOT Quality Assurance Process with respect to the statewide human resources support.

Manage change, clarify the vision, take ownership of the change, communicate effectively, remain transparent, and hold oneself and others accountable throughout the process.

Lead the Employee Engagement section in providing exceptional customer service to internal and external customers by exercising effective listening skills, providing prompt responses, maintaining complete and accurate documentation, and communicating effectively.

Define and communicate performance goals and measures, implement an employee feedback process, and provide effective performance evaluations that foster a culture of trust. Support effective performance management as part of a strategic approach to creating and sustaining improved performance within the Employee Engagement Section.

Remain current on national best practices and incorporate research, evaluations, and implementation of emerging technologies while developing and implementing technology in partnership with the TDOT Information Technology Division that ensures program success while guaranteeing compliance with Federal and State Human Resources laws, regulations, policies, and standards.

Assist in ensuring the Statewide Human Resources Support, Employee Engagement, Outreach, Innovation and Organizational Change Management, Civility and Culture, and Employee Relations work products and services are consistent, predictable, and repeatable to provide consistently high levels of achievement, mitigation of risk, and an established track record of success.

For a more in-depth description of this position, please visit the following link: https://www.tdot.tn.gov/PublicDocuments/hr/HumanResourcesDivision-EmployeeEngagementSection-EmployeeEngagementManager.pdf

Qualifications

• Bachelor’s degree in human resources or related field
• 8 years of demonstrated advanced technical competency in Human Resources that includes at least 2 years of demonstrated competency in supervision. 5 years of experience designing and implementing employee engagement programs.
• Society for Human Resource Management (SHRM) Certified Professional credential preferred.

Application Instructions

Applications must be submitted online by Monday, July 29th in order to be considered for the position. Please submit one application for consideration. Interested applications should apply online at:

• https://www.tn.gov/tdot/human-resources-home/tdot-careers.html
• Select TDOT MANAGER – 07092024-59398